Open crisis 360
Overview
NexVision Crisis brings together incident detection, mass notification, escalation workflows, and situational awareness on one platform. Leverage AI to triage signals, target the right audiences, orchestrate multi-team response, and maintain continuity throughout natural disasters, security incidents, cyberattacks, and supply chain disruptions.
Multi‑Channel Mass Notification: Reach people fast over email, push, desktop alerts, and collaboration tools. Target by role, location, or group. Two‑way check‑ins track safety status and resource needs. Delivery optimization retries via alternate channels and languages to maximize reach and confirm acknowledgment under stress and degraded networks.
AI Signal Triage & Detection: Ingest weather feeds, sensor telemetry, IT alerts, social signals, and news. AI models deduplicate, classify severity, and highlight likely impacts. Confidence explanations, trend detection, and noise suppression reduce alert fatigue so teams focus on what matters and act earlier with higher certainty every time.
Orchestrated Response Runbooks: Template and automate stepwise actions: who to notify, what to say, which systems to isolate, and when to escalate. Role‑based tasks, approvals, and timers ensure accountability. Integrations trigger tickets, collaboration rooms, and tooling to synchronize security, facilities, HR, legal, and executives during critical events.
Situational Awareness & Mapping: Interactive maps show people, sites, assets, and risks. Geofences target communications to affected zones. Live overlays for weather, outages, traffic, and protest activity provide context. Dashboards summarize incident status, actions taken, and dependencies for a single operating picture shared across stakeholders and leadership.
Continuity, After‑Action & Analytics : Business impact analysis, recovery objectives, and dependency mapping inform contingency plans. Capture decisions, communications, and acknowledgments for audits. Post‑incident analytics measure time‑to‑detect, time‑to‑notify, and time‑to‑resolve to improve readiness, training, and runbooks continuously across teams and locations worldwide throughout the year.
Compliance, Security & Deployment: Privacy‑by‑design, encryption, SSO/MFA, RBAC, audit logs, and data residency controls. Support for ISO 27001, SOC 2, and relevant regulations. Deploy in cloud, on‑prem, or hybrid. Open APIs and webhooks integrate SIEM/SOAR, HRIS, ITSM, and collaboration suites for a connected critical communications ecosystem.
Solutions in Action
- Event Classifier: Categorizes incidents weather, security, health, IT, supply chain with severity scores and confidence explanations.
- Impact Forecaster: Projects affected sites and people using geospatial overlays and dependency graphs.
- Message Optimizer: Generates channel-specific templates, languages, and timing to maximize acknowledgment rates.
- Noise Suppression: Deduplicates redundant alerts and correlates signals across systems.
- Resource Recommender: Suggests playbooks, responders, and next steps based on incident patterns.
